Telehealth

Telehealth consent

Telehealth lets you consult a practitioner remotely. Here's what you should know before your consultation.

What is telehealth?

Telehealth means delivering care remotely — for example, a secure video consultation with a licensed practitioner rather than in person.

Benefits and limits

Telehealth offers convenient access to care but is not appropriate for every situation. The practitioner determines whether it is suitable and may require an in-person assessment when professional rules or clinical safety call for one.

Confidentiality

Your consultations are confidential and conducted on secure platforms. No session is recorded without your consent.

Your consent

By proceeding with a consultation, you consent to receiving care via telehealth. You may withdraw this consent at any time.

Emergencies

Telehealth is not suitable for emergencies. In a medical emergency, call 911.

This document is provided for information. For any question, write to admin@coverleaf.ca.