FRPrivacy policy
Coverleaf is committed to protecting your personal information, in line with PIPEDA (federal) and Quebec's Law 25. This page explains what we collect and why.
Information we collect
On our public site we only collect the contact details you provide voluntarily (first name, email address, phone number, preferred time and the administrative topic of the request) so we can call you back and route your request to the right team. We also record the language, landing page and, when present, advertising or campaign attribution parameters (such as UTM source and referring domain). These parameters are kept for the duration of the browser tab to identify where the request originated. We ask for no sensitive medical information in this public form.
Audience measurement
Vercel Web Analytics measures page views in aggregate. Coverleaf also logs a limited set of technical conversion events (form start or submission, error, phone click and calculator use), without receiving form contents or medical information. If Google Analytics is enabled, it loads only after your explicit consent. You can withdraw that choice by clearing this site's data in your browser.
How we use information
Your details are used to reach you about your request and, if you wish, to support you through your care journey. We do not use your information for other purposes without your consent.
Sharing
We do not sell your information. It may be shared with our licensed practitioners and, with your consent, with an insurer or a medical cannabis platform as part of your file.
Retention and security
We keep your information only as long as necessary to serve you and meet our legal obligations, and we apply reasonable security measures.
Your rights
You may access, correct or request deletion of your information, and withdraw your consent at any time by writing to info@coverleaf.ca.