Frequently asked questions

Your questions, answered.

Everything you need to know about medical cannabis, prescriptions, insurance and personal production. Another question? Our team is one call away.

General
What is medical cannabis?
Medical cannabis is the use of the cannabis plant or its compounds (THC, CBD) under the supervision of a licensed practitioner, as part of a treatment plan. It's based on a clinical evaluation, an adapted dosage and follow-up.
Is medical cannabis legal in Canada?
Yes. It's regulated under Health Canada's Cannabis Regulations. A prescription from a licensed practitioner is required.
Who are your practitioners?
Physicians and nurse practitioners licensed to practise in Canada. No prescription is issued without a genuine clinical evaluation.
Prescription & consultation
How long does the process take?
Timing depends on practitioner availability and the information needed to complete your file. Our team explains the next step during your callback.
Do I need a referral from my doctor?
No. You can apply directly with Coverleaf; our team handles the rest.
Is a prescription guaranteed?
No. Eligibility is determined by the practitioner's clinical evaluation. Coverleaf does not diagnose or guarantee a prescription.
Insurance, veterans & workplace injury
Is medical cannabis covered by insurance?
Some private plans may cover it, often subject to prior authorization, specific criteria and an annual limit. Check your own contract; Coverleaf can help prepare the requested information, but the insurer always makes the decision.
Do you cover Veterans and Quebec workplace injuries?
Veterans Affairs Canada may reimburse medical cannabis for eligible Veterans, and the CNESST may reimburse certain accepted Quebec workplace-injury claims, subject to approval. We evaluate patients and prepare the documentation; the consultation is free for eligible Veterans. Coverleaf does not guarantee coverage.
Personal production (formerly ACMPR)
Can I grow my own medical cannabis?
You may apply to Health Canada if a licensed practitioner provides a medical document and you meet the Cannabis Regulations requirements. Health Canada decides whether to issue the registration; Coverleaf can explain the clinical pathway and help prepare the file.
How many plants can I grow?
Health Canada's registration certificate states the authorized plant count based on the daily amount in the medical document and the formulas in the Cannabis Regulations. Do not begin producing until you have received that certificate.

Can't find your answer?

Coverage and reimbursement

Choose the pathway that fits your situation

Private insurance, Veterans Affairs Canada or a CNESST workplace-injury file each has different criteria and decision-makers. Review the relevant pathway before leaving your contact details.